Shipping, Tracking & Returns Policy

1. Order Processing & Fulfillment Timelines

All orders placed on vapoceptz.com are packaged and dispatched from our primary domestic fulfillment center within 1 business day (Monday through Friday, excluding federal holidays). Orders placed over the weekend are processed the following Monday morning.

2. Domestic Delivery Schedules & Carrier Partners

Standard domestic shipments are transported via USPS Priority Mail, FedEx Ground, or UPS. Transit times typically range between 3 to 5 business days depending on your delivery zip code. Once your package departs our facility, an automated notification containing your live tracking number is sent to your order email.

3. Free Shipping Thresholds

We provide 100% Free U.S. Shipping on all 3-bottle and 6-bottle bundle orders. The single 2-bottle starter option is subject to a standard flat-rate shipping fee of $9.95.

4. Step-by-Step Return & Refund Procedure

If you wish to return your bottles under our 60-day money-back guarantee, follow these three simple steps:

1. Contact Support: Email our support desk at [email protected] with your order number to receive a Return Merchandise Authorization (RMA) code.
2. Package Bottles: Place your remaining or empty bottles into a secure postal parcel with your RMA code clearly written on the packaging.
3. Receive Refund: Once received at our returns warehouse, your full refund will be processed back to your original payment method within 3 to 5 business days.

5. Direct Contact Information & Security Advisory