60-Day Money-Back Refund Policy
Last updated: September 2026
1. Unconditional 60-Day Trial Period
At Vanguard Neuro Therapeutics LLC, we stand firmly behind the quality and formulation integrity of VapoCept. Every purchase made directly on vapoceptz.com is protected by our unconditional 60-day money-back guarantee, commencing on the date your parcel is delivered.
2. Coverage for Opened and Empty Bottles
We believe that evaluating nutritional support requires consistent daily use. Therefore, our refund coverage extends to both unopened, partially used, and completely empty bottles.
3. Return Procedure & RMA Requests
To initiate a return under our guarantee, contact our Delaware customer support team at [email protected] with your original order confirmation number. Our desk will issue a Return Merchandise Authorization (RMA) number and provide the designated returns address.
4. Processing Timelines & Zero Restocking Fees
Upon receipt of your returned package at our facility, refunds are issued back to your original payment method within 3 to 5 business days. We do not assess restocking fees or administrative penalties on authorized returns.